Updated on 11/1/2018
- What personally identifiable information is collected from you through online and offline channels, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site and offline. We only have access to/collect information that you voluntarily give us through our web forms, opt-in email campaigns, through a direct email communication or by phone or fax. We will not sell or rent this information to anyone, nor share your information with any third-party outside of our organization, other than is necessary to fulfill your request, e.g. to ship your order.
What information about you is collected and stored?
We store information that is collected through this website or that you provide to our customer service representative, technical department, training department, accounting department or sales teams. For example, when you subscribe to our newsletter or opt-in to receive a special offer, we collect and store the information that you provide. Likewise, when you become a customer, we store your name, billing address, email address, telephone number, credit card number, and credit card expiration date in a secured manner.
This information is used to provide the content and services that you have ordered or requested, to process orders, to send order confirmations, and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about special offers and new site features, unless you have opted not to receive promotional communications in connection with this website. If you supply your email address without placing an order, we may communicate regularly to you in order to offer you the opportunity to purchase from us, and to survey or get feedback requests to help improve our services. You will have a mechanism to unsubscribe when you wish to stop receiving emails.
We collect and store certain other information automatically whenever you interact with this website. For example, we collect your IP address, browser information and reference site domain name every time you visit this website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with a fulfilling experience.
Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this website. We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
Is information collected from children?
This website is not intended or directed to anyone under the age of 18. We do not sell any items through this website directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us.
Retention of Personal Information
Your Access to and Control over Information
You may opt out of any future contacts from us at any time by contacting us at firstname.lastname@example.org or by the phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We maintain administrative, technical and physical safeguards, consistent with legal requirements where the personal information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal information provided to us through the online and offline channels.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock.
Changes to the Policy